GuestArrive recognizes and respects the importance of the privacy of your personal data. This privacy statement describes the principles on which personal data concerning you is collected by us or provided by you through this Website, in accordance with the applicable regulatory framework for the Protection of Personal Data and the Privacy Policy.
Please read the following information carefully and indicate your choices where prompted.
Layout – Structure of the Website www.guestarrive.com:
Our Website is a hub of information and functionality for our services and information for our business partners and for the general public, a portal to the services we provide.
We point out that third-party websites, which you may visit by following links provided on our Website, are outside our sphere of control and are governed by different terms of use and a different privacy policy regarding the management of personal data. For these policies, our Company does not assume any responsibility.
Data Controller:
We hereby inform you that our Company, named GuestArrive P.C., who created and operates GuestArrive.com, which is based in Thessaloniki, at Monastiriou 12 54629, Greece, is the Data Controller of this Website www.guestarrive.com (hereinafter “Website”), as defined in Regulation (EU) 2016/679 (hereinafter ” GDPR “), and retains all rights and obligations attributed to said capacity, by virtue of the Law.
Contact details of our Company’s Data Protection Officer:
For any question or request related to the processing of personal data concerning you, you can contact the designated Data Protection Officer of our Company, as follows:
Via email at info@guestarrive.com
Information we may collect from you and purpose of collection:
Information about you is collected in the following ways:
Through the cookies of the browser you use when navigating our Website, in order to respond, forward and accurately route your online request. In this regard, we may collect information about the type of browser you use for the purposes of administering our system and to compile aggregate information about visitors to our Website. These relate to statistics about the actions and navigation patterns of the users of the Website, which do not identify any natural person.
When you use the message form to request more information, in order for us to investigate your request and provide you with an appropriate response.
For registered users we collect data on bookings, accommodations, visitors and information for receipt or invoice issuance needs.
Personal data concerning you may also be collected in the following cases:
When you participate in contests, surveys or other interactive features on our Website.
By choosing to receive promotional material from us through our Website.
In order to ensure that the content of our Website is presented in the most effective way for your connected device.
Categories of personal data collected:
Depending on the purpose of your visit and the service you wish to inquire about, the type of personal data we collect will include information such as name, address, email address, telephone number.
In all such cases, you are in full control of the personal information you provide us, as such information is expressly received with your written consent for specific purposes.
You may freely revoke all or part of your choices in any relevant section of our Website.
GuestArrive is committed:
To process the limited volume and type of personal data necessary for each specific processing procedure and for each required service.
Not to process your personal data for purposes other than those notified to you when you first connect to the Website.
Encrypt some data, such as passwords.
To ensure the integrity and confidentiality of your personal data while it is at its disposal.
Personal Data Retention Time:
The retention period on our part of the personal data concerning you depends on the purpose of the collection and the service you have requested to be provided to you and is clearly described below:
Your personal data provided in the contact section will be kept for a maximum period of five (5) years from our reply to you.
The emails you provide us to subscribe to our Newsletters are retained until we receive an unsubscribe request from you.
Emails or other contact information you provide to us to participate in contests, surveys or other interactive features on our Website are automatically deleted once the respective action is complete.
Processing by third parties:
All personal data is processed by companies cooperating with us, which are committed to complying with the European Data Protection Regulation (hereinafter “GDPR”), while, for the purposes of hosting and maintaining Information Systems, the information is located in the European Union.
Your rights to access and manage your personal data:
Current data protection legislation gives you the right to check that your personal data is being processed lawfully (“right of access”). In addition, you can exercise your rights to modify, restrict, transfer or delete the data concerning you by contacting us, as indicated above under (3) in accordance with the applicable legislation on personal data.
Data Security:
The transmission of information over the internet is not completely secure and every effort is made to protect your personal data, since our Website is covered by a relevant security certificate. Any information you provide us is stored on our secure servers. Where we have given you (or where you have chosen) a password which gives you access to certain pages of our Website, you are responsible for keeping that password confidential. We ask that you do not share your password with anyone. GuestArrive will not contact you directly or indirectly to ask for your password.
Links to Third Party Websites:
Our Website contains links to and from third parties. If you follow a link to any of these other Websites, please be aware that they have their own privacy policies and that we do not accept any responsibility or liability for those policies or for those Third Party Websites. Please review these policies before submitting any personal data to them.
Cookies:
The website uses cookies in order to distinguish you from other users. Some of these cookies are necessary for the proper functioning of this Website and to provide you with a good experience when browsing it. Additionally, cookies enable us to improve our Website. They are used to provide you with information that may be of interest to you.
Submit a complaint to the competent Data Protection Authority:
If you wish to make a complaint about the way we have processed your personal data, you can contact our Company’s Data Protection Officer, who will investigate the matter. If you are not satisfied with our response or believe that we are not processing your personal data in accordance with the law, you can file a complaint with the relevant Greek Personal Data Protection Authority www.dpa.gr or to any other co-competent authority under the GDPR.
Changes in the Privacy Statement:
The Company reserves the right to update or modify this Privacy Statement from time to time. Any changes will be posted in this webpage.