Connecting your Hospitable account to GuestArrive takes just a couple of clicks. There are no API keys to create or copy: the connection is made through Hospitable’s secure authorization page, and everything starts from inside the GuestArrive web app. Once connected, your properties and reservations synchronize with GuestArrive automatically, so all automations – AMA declarations, climate tax, legal receipts, guest forms and messages – can run on top of your Hospitable data.
Step 1: Open Channels & PMS in GuestArrive
Log in to your GuestArrive account and select “Channels & PMS” from the menu on the left. Find the Hospitable card and click the “+ Connect” button, as you can see in the image below.
Step 2: Create the new connection
On the Hospitable page that opens, click the “Create New Connection” button at the top right.
Step 3: Authorize GuestArrive on Hospitable
You will be redirected to Hospitable’s authorization page. If you are not already logged in to Hospitable in your browser, you will be asked to sign in first — make sure you use the Hospitable account that manages your listings.
On the authorization page you can review exactly what access GuestArrive is requesting (viewing your properties and listings, reservation details and reservation financials). To complete the connection, click the “Authorize GuestArrive” button.
Step 4: You are done – your properties import automatically
After authorizing, you are automatically returned to GuestArrive and the message “Your changes have been successfully saved” confirms that the connection has been created. Your new connection now appears in the Connections list.
Please note that it can take up to 48 hours after the connection is added for the channels of each property to be retrieved, as they are identified from your incoming reservations. You can also use the “Update properties” button at any time to re-fetch your properties from Hospitable, for example after adding a new listing.
A note about Owner Stays: by default, owner-stay bookings are not imported. If you would like GuestArrive to also retrieve them for a connection, enable the “Retrieve Owner Stays reservations” switch on the connection’s row.
If this is the first Channel Manager/PMS or Channel in GuestArrive then your connection with Hospitable has been completed and your reservations and properties will synchronize with GuestArrive. Otherwise, please see our article on Mapping Hospitable properties to GuestArrive properties.
That’s it! Your Hospitable account is now connected to GuestArrive. If you run into any issue or have any question about the connection, feel free to contact us — we are always happy to help.